Manage and check your content: hotels, destinations, rooms, boards, categories.
I am not receiving the total amount of items expected:
This may happen for 4 reasons:
- Your content hasn't been updated yet. More information on how to review and manage your Hotels content using TGX App here.
- The Seller hasn't provided some mandatory fields and due to this, some items are discarded (e.g. hotels, destinations).
- The Seller hasn't sent those specific items.
- There is an integration issue.
What can I do?
- Confirm with the Seller that they are sending the missing information, as well as all their mandatory details expected for that specific Method (Seller API Specs for futher information).
- If the issue persists, you can force an update of your content (available for portfolio updates, more information here).
- If the issue persists even after forcing an update of your content, please open a ticket to our Customer Care Team for further investigation.
I have received an error while downloading my content: