1. Troubleshoot
  2. Errors with Status Code Numbers

I have received an error 204 - No results found. What does it mean?

Once a buyer performs an availability request with specific search criteria (hotel, dates, paxes) and the supplier's system doesn't return any option available then our system will return an error 204. 

The buyer has the possibility to check if the supplier returns any options enabling the supplier's transactions:

  • HotelX:

  • Legacy:

    <filterAuditData>
         <registerTransactions>false</registerTransactions>
    </filterAuditData>

In case that the supplier returns available options and we are filtering those, open a ticket to our Customer care team.