Find out how to connect to your first Seller!
First of all, congratulations on getting your development of Hotel-X certified! You are now part of the TGX Network, and as a Buyer you can proceed to request the activation of new Sellers, (granting you an access to their production environment).
Requesting the activation of a new Seller will be as easy as logging into our website and selecting the Partner you want to connect.
Bear in mind that before requesting the activation, you should have a commercial agreement with the Seller you want to connect to. If the Seller is not a Premium Partner, you will also need to arrange for a commercial contract with TravelgateX.
Our business model is very simple - we only ever charge one side of the connectivity.
- Premium Partner - Seller with a commercial agreement with TGX. The connection to a Premium Partner is free to any Buyer, as they take care of the connectivity fees.
- Standard Seller - Seller without a commercial agreement with TGX. These incur no connectivity fees from TravelgateX, and the Buyer takes care of those in order to activate this Seller.
A Buyer wants to connect to a Standard Seller. In this case, the Buyer will need to arrange a commercial agreement with TravelgateX in order to access the full portfolio of Sellers available in TGX.
A Buyer wants to connect to a Premium Partner. In this case, the Buyer does not need a commercial agreement with TravelgateX, as the Premium Partner covers our connectivity fees. The Buyer just needs to be connected to our API, and the Premium Partner will request the activation of the integration between their systems.
Once a new Seller has been activated, the next step will be to download their content (hotel list, destination list, room list, etc.) and map it against your own codes.
We know that it's a laborious task, so in case you don't count with an in-house solution, we recommend you to check the following companies in order to help you with the mapping and decrease the amount of time invested to this process:
Final tests and going live
Ensuring that everything is ready for the launch is vital before going live, that's why we always recommend to perform the final testings.
Once you've confirmed that everything is working properly, then you are ready to go live! Your Hotel-X onboarding journey has come to an end, but don't be sad, our team will provide you the all the support you may need directly through our Help Center.