How do I add more users to my company's account?

Learn how to add new members to your company's account.

We've prepared the following step-by-step guide to help you add new members to your TravelgateX account, so they can access to all the features available at our platform.

1. Login

First step will be login on our website, so you can access to our website:

*In case you don't have login details, please contact our Customer Care Team here

2. My Company

Once you've logged in, click on your profile photo and select "Account Settings" 


Once you're in "Account Settings", click on "Member Management" and you will be directed to our "Users Management" page where all the users and apikeys linked to your account are displayed:

3. Add Member

At the top right of the screen you will find the "Add member" button:

By clicking on it, a new member will be created:

  1. Unfold all the fields by clicking in the arrow at the right side of the "New member" line.
  2. Select the "User" box.
  3. Fill the "Member (email)" field with the email address of the user you would like to add to your account.
  4. You can add the name of the user you are adding in the "Label" field.
  5. Select the HotelX option in the "Group".
  6. In the "Permissions" field select the "IAM Basics" and "Entities Basic" options.

Once you've filed all the fields click on the "Save Member" button:

The member will be displayed in the Users management page as below:

*The new user will receive an email to configure his/her account.

**Please note that we're still on transition to migrate and improve our page "Members Management. We appreciate your patience here.