How can I check what my charges are for the services provided by TravelgateX?

Check your monthly invoices and control your usage.

How can I use Billing? 🖱️

Once you have logged onto TravelgateX, go to Account Settings and click on the Billing tab. By default you will see your contracts list with its specific information.

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Click on the 'Invoices' tab and you will be able to check your monthly invoices and all its details:

  • Invoice date
  • Start and End date: applied invoice date range.
  • Invoice id: Unique identifier of invoices.
  • Partner type: Seller or Buyer.
  • Contract type
  • Amount 


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Click on the 'View detail' link and you will be able to check specific monthly details.

 

What information does Billing provide me? 📋

Billing provides valuable information to understand with all details your invoices in TGX. For each monthly invoice you are able to see relevant associated data based on your contract type: total bookings, total requests, TTV... 

 

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Moreover, for each connection, you will see a breakdown by:

  • Fee type (i.e., traffic, setup, maintenance, bookings, excess, discount...)
  • Number of charges for each fee type
  • Amount (VAT not included)

In case you are a Buyer, or you are a Seller and your Partner's organization has different clients used for that connection, you will also be able to check this information by each one with the 'View by client' option.

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💡 In case you have any doubt, questions or issues please contact our billing team here.