1. Troubleshoot

How can I download the valuation logs of a specific Booking?

In some cases, it’s necessary to check the valuation of a specific reservation (for example, to check the cancellation policies).

To download the valuation of the corresponding book, first you need to download the logs of the reservation using our Stats or Logging Dashboards.

Once you have the reservation logs, you will find a parameter called “tgx_sess”, which includes the session ID number of the corresponding valuation.

For example: 

<Parameter key="tgx_sess  value="c0c89c0c-29a3-40ff-8c7b-bd179c57faea"/>

 

Including this value in our Logging in the section “Session Ids”,as well as the rest of necessary information (provider, client, dates, etc) you will obtain the valuation of this book.