Logging: managing the logs of your transactions in TGX

Retrieve and download XML logs from your connections' transactions

How can I use Logging? 🔍

Once you have logged onto TravelgateX, go to App tab and click on Logging. First step is to  select the connection or connections you want to search logs, update the filters if you want, and then click on 'Search'. You can also go straight to the point and use the specific 'Search by Session ID or Reference' option.


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You can update the filters and target your search selecting:

  • Time range
  • Operation type
  • Status/Error code

    What information does Logging provide me? 📤

    If your search criteria has transactions logs, the table will show you following information:

    • Timestamp
    • Duration of the transaction
    • Connection
    • Client
    • Access
    • Result Code
    • Operation type
    • Session ID as unique identifier for this transaction
    • Traffic Type (basic, optimized, scheduler, speed)
    • Download link

     

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    Logs can be downloaded individually or by bulk using the "Download ZIP" option that you can find above the results table.

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