Sometimes, on our Inventory web, we try to configure a derived rate from a father rate already created, but when selecting it in the Manual Load section it appears as “None Selected” and that rate is not displayed.
This error occurs when the user in charge of creating the hotel configuration created the derived rate with a space before the name. That is, in the example above they left a space _ and then wrote the name of the derived rate.
This simple error generates that the system does not recognize the derived one and therefore it does not display or let select it.
We recommend to review this section whenever the case of "None selected" occurs and delete the space to solve it. If once reviewed, it still occurs, please do not hesitate to report the case to our Customer Care team.