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My Account & Settings
I have received ProviderNotActived warning. What does it mean?
If you are receiving the following warning from TravelgateX system:
means that the connection is not established between your account and the selected Seller at our end.
Please review the following points:
- providersRQs/ProviderRQ/code is inserted
- code is the provided one at the activation ticket.
In case that you have a commercial agreement with the selected Seller and the connection should be active, please submit a ticket in our Help Center.