Working with TravelgateX
Log onto TravelgateX
Buying on TravelgateX
Selling on TravelgateX
I have received ResStatus UN in my Book response. What does it mean?
This ResStatus in the Reservation method’s response means that reservation was completed but due to a Seller's error or timeout, the reservation status is unknown - our system was unable to confirm if the booking was confirmed or not the in Seller's system. In that case there are one or two things you must do in order to verify the final status of the booking.
- Run a ReservationRead method to confirm whether the booking was confirmed or not (if the Seller allows this method)
- In case the status of the booking is still UNKNOWN in the ReservationRead response, please contact the Seller directly in order to check if the booking has been confirmed or not.
Please note that It is the BUYER'S responsibility to check the final status of the booking.