TGX HelpCentre
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Troubleshoot
Working with TravelgateX
Buying in TravelgateX
Getting started as a new Buyer
I want to develop TravelgateX's API as a Buyer
Buyers | Frequently Asked Questions
Inventory-X: working with Channel Managers
Mapping
Selling in TravelgateX
Getting started as a new Seller
I want to develop TravelgateX's API as a Pull Seller
I want to develop TravelgateX's API as a Push Seller
Hotel Supplier API Frequently Asked Questions
InventoryX Frequently Asked Questions
Apps
Stats-X: dashboard to monitor your connections
Insights-X: data to power your business
Logging-X: transaction log manager
Distribute-X
Speed-X
Troubleshoot
Errors Codes Library
Fix errors
Optimization
Logs
Booking Flow- Availability
Booking flow - Reservation | Booking
Static Content
My Account & Settings
Manage my account
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TGX HelpCentre
Troubleshoot
Working with TravelgateX
Buying in TravelgateX
Getting started as a new Buyer
I want to develop TravelgateX's API as a Buyer
Buyers | Frequently Asked Questions
Inventory-X: working with Channel Managers
Mapping
Selling in TravelgateX
Getting started as a new Seller
I want to develop TravelgateX's API as a Pull Seller
I want to develop TravelgateX's API as a Push Seller
Hotel Supplier API Frequently Asked Questions
InventoryX Frequently Asked Questions
Apps
Stats-X: dashboard to monitor your connections
Insights-X: data to power your business
Logging-X: transaction log manager
Distribute-X
Speed-X
Troubleshoot
Errors Codes Library
Fix errors
Optimization
Logs
Booking Flow- Availability
Booking flow - Reservation | Booking
Static Content
My Account & Settings
Manage my account
Troubleshoot
Search here for common tech support questions
Where I can get Hotel Reference Booking (HRB) if the supplier provides it?
How can I see all my open tickets in the Helpcentre?
Timeout set up
Who must create the activation Ticket?
How can I add someone to a HelpCentre ticket?
How can I send XML files to the Customer Care team?
Errors Codes Library
I have received error 302 in my response. What does it mean?
I have received error 101 in my response. What does it mean?
I have received an error code 102 in my response.
I have received error 103 in my response. What does it mean?
I have received error 104 in my response. What does it mean?
I have received error 105 - Communication Error in my response. What does it mean?
I have received an error 204 - No results found. What does it mean?
I have received an error code 205 - Room Candidate Not Supported in my response. What does it mean?
I have received an error 206 - Dates Not Supported in my response. What does it mean?
I have received an error code 207 in my response. What does it mean?
I have received error 301 - Option Not Found In Valuation in my response. What does it mean?
I have received hubStatus 3 error in my response. What does it mean?
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Fix errors
Warning: Some options [x] of access xxxx have been discarded because we don't know if price is gross or net. Please, load your commission file in FTP
I have received ProviderNotActived warning. What does it mean?
I have received the following error message: "No valid accesses found" in my response. What does it mean?
Maximum Length of Product Loading in Push
Operation Not Implemented
How to use the Parameters returned in Avail and Valuation methods
Whitelist IPs at TravelgateX system
High Number of Options in Response - OptionsQuota
GIATA codes
Hub status Codes
Have you noticed a service degradation?
See more
Optimization
Optimize Huge % No Availability
Logs
How can I get the logs in the Seller's API format?
How can I download the valuation logs of a specific Booking?
Booking Flow- Availability
Not Receiving Availability for Push Suppliers
Booking flow - Reservation | Booking
No Availability in Reservation Response
I have received ResStatus UN in my Reservation/Book response. What does it mean?
I am trying to perform a Book,everything seems correct, but I am receiving a confirmation error. What it could be?
Static Content
Does the “Hotel List” have a correlation with the availability?
Portfolio update, how and when?