When does Hotel-X return this warning?
Some Sellers do not specify the commission of the prices at an integration level because they have it established at contractual level.
"description": "some options [x] of access xxxx have been discarded because we don't
know if price is gross or net. Please, load your commission file in FTP"
As a Buyer, you will then have to load an FTP commission file in order to avoid this warning with a
You can find how to upload the FTP commission in our documentation:
Note that each plugin requires a different set of files to be uploaded on our FTP in order to configure it. If you want to configure any of our plugins and you didn’t receive your FTP credentials, raise a ticket in our Help Center.