1. Troubleshoot
  2. Errors Codes Library

What are all the error codes used in Travelgate?

Quickguide to error codes

Specifics TravelgateX response codes

Code Reason Description
200 success  
180 Informational  
280 Success  
380 Redirect  
480 ClientError  
580 ServerError  
400 invalidParameter Indicates that a request parameter has an invalid value.
400 badRequest Indicates that the query was invalid.
401 invalidCredentials Indicates that the auth token is invalid or has expired
401 insufficientPermissions Indicates that the user does not have sufficient permissions for the entity specified in the query.
403 LimitExceeded Indicates that user has exceeded the quota
403 userRateLimitExceeded Indicates that the Queries per X
403 rateLimitExceeded Indicates that the organization/Instance rate limits have been exceeded.
403 quotaExceeded Indicates the concurrent requests per view has been reached
405 methodNotAllowed Deprecated and protected queries
408 requestTimeout  
406 notAcceptable  

More information in our documentation:

For legacy API Buyers: https://docs.travelgatex.com/legacy/hotel/methods/messages/listsdata/

For hotelX Buyers: https://docs.travelgatex.com/travelgatex/concepts/http-response-status-codes/