What are the different statuses of an activation?

On your connection list you can check the status of every connection.

There are three possible statuses:

 

Status



Pending: It means the activation has been registered correctly and undergoing the configuration and validation processes (a valid search and quote) or downloading the content data. 

Working: The activation process was completed successfully and you will soon be receiving the notification email with the configurations necessary to start testing on your side.


Not Working: one or more processes failed and our connectivity team needs to review the activation manually to locate and solve the problem as soon as possible.