The status that can be returned in the in the Book response are:
- OK: The reservation was completed with no problems.
- ON_REQUEST: The reservation was completed but the product is still not available, so the reservation goes into a waiting list. It is the client’s responsibility to check if the booking is OK.
- CANCELLED: The status of the booking is cancelled.
- UNKNOWN: The reservation process through TGX was completed but due to a supplier error or a timeout, the reservation status is unknown. It is the client’s responsibility to check if the booking is OK.
Whenever you receive a status different than OK, we always suggest to contact directly with the Seller to confirm the reservation status.
*Status might change with the time. For instance, you might receive a On_Request status in the Book response and when performing a Booking query after a few seconds the status changed to OK.