What time zone are cancellation policies based on?

The HoursBefore parameter indicates the number of hours before the day of arrival in which this cancellation policy applies.

Please note that these hours may start at the start of the check-in day (00:00) or later (such as at hotel check-in time). This may be a different time zone to UTC depending on the supplier, so we recommend that you contact the Seller directly to find out when the countdown starts.